Be the Support That Clients Need During the Toughest Times of Their Life.
How do you help clients and employees through this difficult transition?
We train leaders to build trust and empathy with their clients so that they can support them during the toughest moments of their life.
☑︎ Grief Literacy
Do you struggle with:
- Feeling helpless, powerless and unprepared to help your grieving clients
- Fear of not knowing what to say or do
- A lack of understanding about grief and loss
- Feeling ill-equipped with skills surrounding grief
- Awkward, uncomfortable conversations
1 on 1 Coaching
Grief leadership is critical. You value your team and clients. Learn best practices, protocols and tools that retain, attract and support bereaved clients.
Get your team on board to create a grief smart environment. Develop communication skills, empathetic actions, rapport based protocols that engage clients who are experiencing loss.
Keynote or Workshop
Advocate across your industry and offices. Bring your colleagues together for a day of learning and application. Walk away with key action steps that retain, attract and support clients through life's transitions.
We get it - Engaging grieving clients is hard.
How do you know what to say, how to communicate, how to follow up immediately after a death? How do you confidently provide the necessary tools to help your grieving client? How do you remain their trusted advisor and help them safely navigate financial matters? We teach you how to connect, engage and walk with them through life's most difficult transition.
Ready to cut through the awkwardness?
Learning to talk about grief is a practiced skill. Creating empathetic conversations normalizes grief which leads to deep connection and meaning.
Schedule a Consultation
How it Works
Schedule a Consultation
Let's connect and talk about your needs.
Allow us to create a customized plan
Based on your needs, goals and corporate vision, we will recommend a course of action.
Let's execute the plan together
Whether you need executive coaching, an employee workshop or event speaking, we will coordinate a timeline and strategic plan toward your goals.
I'm Kathi Balasek
I’m Kathi Balasek, educator, client connection coach, grief communication consultant, podcast host, and speaker.
Here's the facts. Most people were never really taught how to communicate with people going through grief and loss.
This became very evident when I became a young widow raising five children. I had to re-learn how to navigate the world not only for my family but for my future. I learned very quickly that what people do and say will either help or hurt, connect or disconnect.
Once a teacher, always a teacher. With 20+ years of teaching and coaching, I know that connection, empathy and meeting people where they are is what builds relationships. Currently, I am a lecturer at California State University where I train future teachers.
My mission, is to teach everyone the empathetic language of loss. We will ALL experience grief and loss. Grief leadership and communication is critical right now. Join me in this cultural conversation.
Your Guide on How to Communicate Authentically With Someone Who is Grieving.
We have all had moments of loss. What you say is important.
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