I'm Kathi Balasek.

I train financial professionals and industry leaders in grief literacy and empathy etiquette to retain, attract and serve clients and employees experiencing loss.

I am a coach, consultant, speaker, university lecturer and widow advocate. My work empowers leaders to support grieving clients and employees with confidence, professionalism, and respect.

The Cost of Loss; The Value of the Conversation

Experiencing the loss of my husband first hand, I learned that the relationship between key professionals and bereaved clients is pivotal. Combining 25 years of teaching, coaching and personal experience, I created Grief Smart Professional as a tool to help professionals retain, connect and support clients and employees experiencing loss and grief.

We will ALL experience grief and loss. Grief-informed leadership and communication are critical now! Brand compassion and solidify a reputation as a grief SMART company.